Questions and answers

First you log in to eBay and allow WonderSnap to list for you. Then we check that your eBay account has everything a listing needs: a ship-from address and your shipping, payment and return rules. The setup wizard does both, one question at a time.

They are settings saved in your eBay account (eBay calls them business policies): what postage costs, how buyers pay and whether they can send items back. If you don't have them yet, the setup wizard shows a link to create them on eBay. That takes about 5 minutes. Then come back and press Check again. The business policies guide walks you through it with screenshots.

eBay finishes a new seller's registration only when you list your first item yourself on eBay: that's when it asks for your bank and identity details. List one cheap item on eBay, wait a few minutes, then press "I've set up my policies" (or Verify connection in Settings) again. After that WonderSnap can publish for you.

The one where you already sell, or where most of your buyers are. The site sets the currency and the buyers who see your listings first. If your country has no eBay site of its own, as with Latvia, you can sell on any site, for example eBay US, UK or Germany.

Usually about a minute per item. The page updates by itself when the draft is ready, so you can photograph the next item in the meantime.

The AI has written a draft, and it waits for you. Check the fields marked "verify", set your price and press Mark reviewed. Nothing goes to eBay before that.

New with tags: the shop tag is still attached. New without tags: never used, but the tag is gone. Pre-owned – Excellent: used, with no visible marks. Good: light signs of wear. Fair: clear wear or flaws, which you list under Flaws.

A SKU is your own stock code. Pack gives the item the next free number; you write it on the bag, tag or hanger, or print a label (Settings → Labels), so you can find the item quickly when it sells. You only see it when storage is switched on in Settings. The storage guide explains each setting, with drawings.

eBay buyers abroad search in English, so titles, descriptions and item details are always written in English. Only the WonderSnap screens follow your language. eBay's own pages may also be in English.

Open the item: a red box says what's missing, for example a price, a category or a required item specific. If the problem is with eBay itself, run the setup wizard again, or go to Settings and press Verify connection.

A listing counts when you send an item to the AI. The top bar shows how many you have used this month.